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+-- Forum: Freda (https://www.turnipsoft.com/forums/forumdisplay.php?fid=1)
+--- Forum: Support (https://www.turnipsoft.com/forums/forumdisplay.php?fid=2)
+--- Thread: Freda is suddenly unable to start, been working for years before that (/showthread.php?tid=11127)
Freda is suddenly unable to start, been working for years before that - n3n5n1 - 06-28-2025
This is the only Windows reading app that deserves attention but I think I've managed to break it somehow.
I was away for a couple of years, but came back this May, powered up my PC and Freda worked alright. Then I've changed motherboard+CPU and it has stopped working. It just does not start anymore. I click the launch icon and nothing happens — no new process, nothing.
I've found an advice to looks for logs in "%localappdata%/Packages/5957Turnipsoft.freda_ypmq2qh89vmny\LocalState\Freda" — and there's a "logfile.txt" there, but the last time it's been modified is before my CPU upgrade, at the time Freda worked. No matter how many times I reboot and try to start Freda again, this logfile does not get updated.
I know that the next advice is to remove the local cache and to reinstall the Freda app completely, but I wonder — is there a chance to avoid that? I have a couple books that I was reading, and I want to keep my progress.
When I did the CPU upgrade, I had similar issues with some of the other utilities I use. Can this be the reason for Freda not starting?
I'd be happy to provide any debug data you would need if you have the time to look into the issue.
RE: Freda is suddenly unable to start, been working for years before that - jim_chapman - 06-28-2025
Could you try starting the Microsoft Store app, then searching for the Store entry for Freda. It may offer you an update for Freda, and in that case you might be able to install the update, and get Freda working without having to remove and reinstall the app. If not, please email me, and I may be able to offer further suggestions (please attach the log file to your email)
Jim (jim@turnipsoft.co.uk)