HOW TO: Share and manage 'premium features' Licences

[Valistar]

On my android device, I have Freda premium features unlocked and shared properly following the instructions provided...

On my second device (windows 11 machine) I have the app through the app store. When I navigate to tools on main screen of freda, and down to licence i get this: "Premium features are locked."

There is no BUY/ or sharing or any button you might expect to see except "CLOSE"

Similarly, if i read a book and run into a premium feature that prompts me to "Buy" premium, it just gives me the same message if i click buy which is that "Premium features are locked."

Any help or direction would be appreciated to get my window app sharing licence so I can switch between my mobile and pc without loss of premium functionality.

Sorry you're having problems with Freda's premium features licence.  Please could you email a copy of your log file to me (from both the Android device and the Windows machine).  The procedure is here:  https://www.turnipsoft.com/forums/showthread.php?tid=5

Please email it to jim@turnipsoft.co.uk

Thanks

So, I couldn't get the app to give me a prompt to dump the log file following the provided instructions. The app simply did not respond to the clicking of that option in the drop down... so I decided to uninstall and reinstall the app. lo and behold, that did the trick! I should have known to try this at the beginning, but now all my prompts seem to be working as expected including the setup for licence sharing.

Sorry to have wasted your time!