License sharing problem

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Hello,
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I tried pinging "microsoft.com" and telnet "microsoft.com 443" both of which were successful so I don't think it is a connection issue. Should I allow the windows app internet access from somewhere?

Hi,

Thanks for posting.  I am still trying to figure this one out - I think it must be to do with firewall or app settings on some devices.  I haven't managed to reproduce this error on any of my test kit, but I have had several reports of this error.  I think it might need a new app release to fix it.  But in the meantime please do check your machine settings (particularly the app/security capability settings for Store Apps in general and Freda in particular).  And if you do find a solution, please post here.

Thanks, and sorry for the inconvenience.

Jim

Hi,
Couple of things I found out:
1-Repeaditly going "Back" and entering "Sync", it sometimes connects to one drive. Like 1 out of 5 tries.
I tried disabling the only firewall, windows firewall, which didn't change anything.
Also I checked the network monitor, Freda is always connected to one place and it does send and receive data (deploy.static.akamaitechnologies.com).



but when it connects to onedrive, it is connected to a second ip not just this.



So I don't think there was anything blocking the app on my pc or network.


2-From "Apps", "Advanced Apps Setting", "Share Across Devices", "Microsoft Account" I opened a web page and it said "Apps and services you've given access " and there was both "Freda" and "Freda (ebook reader)". I deleted both of them.




Then deleted the Freda APP and reinstalled.
It asked me again for permission at some point and now "share" button appeared. It now says "premium feature are paid on this device".

So maybe upgrading the app is blocking somethings and the share button is not shown. So you need a clean install? (I did try the in app clear buttons at support tab before deleting, didn't work)
The only problem left is Onedrive connection not being reliable and you need to spam the sync page for it to connect.